FAQs
Buy watches at Duci Watches
Can I see the clock on site?
Viewing the watch is only possible by prior arrangement by telephone. However, this is only limited to watches that are currently in stock.
Do I need to pay a deposit?
A deposit is only required if we need to order a watch for you.
REFUND POLICY
What if I don't like the watch?
In order to offer you comprehensive security when purchasing, we grant you
a 14-day return policy. Unless you are satisfied with your watch
are, you can send the watch back free of charge. We ask you to us
email your decision. subsequently received
you from us a label for the free and insured
return shipment.
Please note that we only keep the clock in the can take back the original condition. Watches may only be tried on, but not worn.
Who bears the costs for returning a watch?
In the event of a cancellation, we will assume the direct costs for the insured return shipment.
What happens if the package is lost?
The package is fully insured by UPS shipping. This means that you will not incur any costs if the package is lost.