Data protection

Data protection

Duci Watches
Rudolfplatz 3
50674 Cologne

As of: May 19, 2023

  1. SUBJECT OF THIS PRIVACY INFORMATION
  • This data protection declaration informs you about what personal data we collect when you visit our website and when you purchase goods and how we process it. We will also inform you about the rights you are entitled to.
  • Personal data is all data that can be related to you personally, such as your name, address, email address, data about your device or your usage behavior on our website.
  • This data protection declaration is currently valid. Due to the further development of our website and offers or due to changed legal or official requirements, it may become necessary to change this data protection declaration. You can access and print out the current version on our website at any time.
  1. RESPONSIBLE FOR DATA PROCESSING
  • Responsible within the meaning of Article 4 No. 7 of the General Data Protection Regulation (GDPR) is:

Duci Watches eK
Rudolfplatz 3
50674 Cologne
Germany
Tel: 0172 822 00 00
Email: info@duci-watches.de

  • Please send any questions or comments about this data protection declaration to the following email address: info@duci-watches.de
  1. DATA COLLECTION AND DATA PROCESSING
  • The scope of data processing differs depending on whether you only use our website to access information (“informational use”) or whether you also purchase goods.
  • When you use our website for informational purposes, we collect data that your internet browser automatically transmits to us, such as date and time, browser type, browser setting, operating system, last website visited, amount of data transferred and access status as well as your IP address. The data will be deleted as soon as it is no longer necessary to achieve the purpose for which it was collected. When providing the website, this is the case when the respective session has ended. The log files are kept directly and only accessible to administrators for a maximum of 24 hours. The IP address is only stored for the duration of your visit. In addition, we store the data exclusively in anonymized form for logging purposes by shortening the IP address so that assignment is no longer possible. Data processing is necessary to protect our legitimate interests in optimally displaying our website and is therefore carried out on the legal basis of Article 6 Paragraph 1 Sentence 1 Letter f) GDPR.
  • If you purchase goods in the online shop, you will be required to provide personal information such as name, address, email address, telephone number and payment details. Necessary mandatory information is specially marked; all other information is voluntary. You also have the option of creating a customer account in which your data will be saved for later use. You can delete this data and the customer account at any time. The legal basis for data processing is Article 6 Paragraph 1 Letter b) GDPR. The processing of your data is necessary for the fulfillment of a contract or to carry out pre-contractual measures.
  1. TRANSFER OF DATA TO THIRD PARTIES
  • We work with payment service providers through which payments for your purchases are processed. When paying, the payment service provider collects and processes personal data that is necessary for the payment method you have chosen. The data protection regulations of the payment service provider you have chosen also apply. When we receive a payment, we process the data that the payment service provider sends to us. The processing of payments via service providers is based on Article 6 Paragraph 1 Letter b) GDPR. In addition, we have a legitimate interest i. S.d. Art. 6 Para. 1 lit. f.) GDPR to offer our customers the use of suitable and secure payment options. We store payment data until all mutual claims arising from the respective contractual relationship with you have been fulfilled and the commercial and tax retention periods applicable to us have expired.
  • We will transmit the delivery address you provided as well as your e-mail address and telephone number to the respective shipping company for the purpose of delivering the goods and their announcement. The legal basis is Art. 6 Para. 1 Sentence 1 Letter b) GDPR, as by sending we fulfill our delivery obligation under the contract, and Art. 6 Para. 1 Sentence 1 Letter f) GDPR, as we have a legitimate interest in this to make shipping as uncomplicated as possible for our customers.
  • We also pass on data for billing and accounting purposes to third parties who are either subject to a professional obligation of confidentiality (e.g. tax advisors) or with whom we have concluded an order processing agreement.
  1. TRACKING & ANALYSIS
  • We use tracking tools from Facebook. These tools enable us to display individually tailored and interest-based advertising on Facebook to certain groups of pseudonymized visitors to our website who also use Facebook.
  • We use Google Analytics to evaluate the user behavior of visitors to our website and thereby improve the user experience on our website. Data is sent to Google, evaluated and made available to us in the form of reports.
  • The setting of so-called cookies is necessary for tracking and analysis. Cookies are small text files that are sent from our web server to your browser and stored on your device for later retrieval. You can determine for yourself whether or which cookies we set when you visit our website by making settings in the so-called consent banner. The legal basis is therefore your consent in accordance with Article 6 Paragraph 1 Letter a) GDPR.
  1. TRANSFER TO THIRD COUNTRIES
  • We use the Shopify shop system for our shop. Shopify is a Canadian provider.
  • The EU has adopted an adequacy decision for data transfers to Canada. There is an order processing agreement between us and Shopify, which stipulates that Shopify may not use the data for its own purposes.
  1. YOUR RIGHTS
  • You have the right to request information at any time about whether and which of your data we process, for what purpose, and to whom and on what basis it is passed on (Article 15 GDPR). This also includes your right to receive copies. If the data is large, users may be asked to specify the information on certain types of data. The information must be provided immediately and under no circumstances may it take longer than one month.
  • You also have the right to have incorrectly collected personal data corrected or incompletely collected data completed (Art. 16 GDPR).
  • You also have the right to request that we restrict the processing of your data, provided that the legal requirements for this are met (Art. 18 GDPR).
  • You also have the so-called “right to be forgotten”, which means you can request that we delete your personal data, provided that the legal requirements for this are met (Art. 17 GDPR). Regardless of this, your personal data will be automatically deleted by us if the purpose of data collection no longer applies or the data processing is carried out unlawfully.
  • You have the right to receive the personal data concerning you in a structured, common and machine-readable format or to request that it be transmitted to another person responsible (Article 20 GDPR).
  • According to Art. 7 Para. 3 GDPR, you have the right to revoke your consent to us at any time. This means that we are no longer allowed to continue data processing based on this consent in the future.
  • You also have the right to object to the processing of your personal data at any time, provided a right to object is provided for by law. In the event of an effective objection, your personal data will also be automatically deleted by us (Art. 21 GDPR).
  • If you would like to exercise your right of withdrawal or objection, all you need to do is send us an email.
  1. RIGHT TO COMPLAINT
  • Without prejudice to any other administrative or judicial remedy in accordance with Article 77 GDPR, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, your place of work or the place of the alleged infringement, if you are of the opinion that the processing of your data personal data concerned violates the GDPR.
  • The supervisory authority responsible for us is, among others, the State Commissioner for Data Protection.
  1. USE OF TELEPHONE NUMBERS
  • In particular, in accordance with Art. 6 Paragraph 1 lit - or messenger services are stored, processed and used to transmit messages to me. To use the messenger service, an active account with the respective provider is required.
  • I am also aware that Duci Watches ek uses chatarmin.com GmbH, A-3400 Klosterneuburg, as a technical service provider and processor to provide this service.
  • My consent to the processing of personal data can always be freely revoked; For this purpose, a corresponding notification to WA Watch Atelier or Chatarmin is sufficient. Further information can be found in WA Watch Atelier's respective privacy policies and the messenger services of chatarmin.com GmbH.